Privacy Policy

Information Collection And Use

For a better experience while using our website and requesting service from Polk County Gutter Company, we may ask you to provide us with certain personally identifiable information, including your name, street address in Polk County, phone number, email address, and a short description of the gutter work you need.

The information we collect is used to provide an estimate, schedule and complete the installation, deliver follow-up communications related to the project, and honor warranty obligations. We do not sell, rent, or trade your information with marketing partners, lead aggregators, or contractor referral networks.

Google AdSense & DoubleClick Cookie

Polk County Gutter Company does not currently participate in Google AdSense or the DoubleClick advertising program. We do not serve third-party advertisements on this site, and we do not place advertising or retargeting cookies in your browser.

If we ever introduce advertising on this site, this section will be updated to disclose the program in use, the type of data shared with Google, and instructions for opting out via Google's Ads Settings.

Cookies

Cookies are small files with a small amount of data that are sent to your browser from a website and stored on your device. This site uses a small number of functional cookies. They remember which city you've viewed on the coverage map, recall your last entries in the gutter sizing calculator, and record whether you've dismissed a seasonal banner.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may still use this website. The sizing calculator and coverage map simply will not remember your previous selections. See our Cookie Policy for the full list of cookies we set.

Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related tasks, or to assist us in analyzing how our service is used.

These third parties (our CRM provider, our payment processor, our email host, and any subcontractor specifically assigned to your install) have access to your personally identifiable information only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

Security

The security of your personal information is important to us. We use commercially acceptable means to protect it, including encrypted transmission via HTTPS, role-based access controls on our CRM, and PCI-compliant payment processing through Stripe or Square. We never store full credit card numbers on our own systems.

Remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security. We will notify affected customers and applicable authorities of any material breach in accordance with Florida law.

Links To Other Sites

Our service may contain links to other sites that are not operated by us. These include manufacturer documentation, the Better Business Bureau, financing partners, and government licensing portals. If you click on a third-party link, you will be directed to that third party's site.

We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is intended for property owners and adults responsible for residential or commercial buildings. We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under 13 without verification of parental consent, we take steps to remove that information from our records.

Compliance With Laws

Polk County Gutter Company will disclose your personal information where required to do so by law or subpoena, or in response to a valid request by public authorities (e.g., a court, government agency, or law enforcement entity in the State of Florida or the United States).

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or requests regarding this Privacy Policy, including access, correction, or deletion of your personal information, please contact us:

Polk County Gutter Company
122 E Main St #121
Lakeland, FL 33801
Phone: 863-343-2761
Email: info@polkcountygutterscompany.com